Companions, Children & Service Animals
Review UNBOUND guidelines for companions, children, and service animals, including ticket requirements and access rules.
Q: Are children allowed into the venue?
A: The age guidance for attending UNBOUND is 18+. If you need to bring a child with you, please request a companion ticket through the Support Service Request Form. Due to safety requirements, they must be registered for the event and children must have a guardian accompanying them at all times. Children under the age of 18 are not allowed into capacity restricted sessions or evening events.
Q: Will service animals be allowed into the venue?
A: Yes, we are happy to host all trained service animals at the MCEC. Support Service Request Form submissions regarding service animals were due on August 14, 2026. No other animals are allowed into the venue.
Q: I require a companion / personal attendant, will they be allowed to attend UNBOUND?
A: Attendees with disabilities who require the assistance of an attendant or companion may request a complimentary Companion Ticket. The ticket does not grant access to UNBOUND by itself and the Companion Ticket must match the badge-holder’s name to be valid. One designated Companion Ticket is provided per attendee.
Requests for a Companion Ticket are due on August 14, 2026.
Submit your Support Service requests here.