We lovingly put together the goodie bags, by hand, in house so sometimes these take a little longer to go out then we'd planned.
Please allow for 14 working days from the date of your confirmation email (21 days if you don’t live in the UK). If your Goodie Bag still hasn’t arrived by then, please send us an email at firstname.lastname@example.org. We’ll sort it out right away.
Don’t forget to mention your name and the email address you signed up with — it really helps us find and resolve the issue quickly.